Reference

How bdaeej Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad, or Rocket payments, and keep your account secure.

Account data onlybKash, Nagad, Rocket payment contextNo third-party ad sellingYour right to request deletionBangladesh-region eligibility applies

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DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We use SSL encryption on every page that handles account data, including the deposit and withdrawal screens where your bKash or Nagad details appear. Cookies on our site track session state and login status — not browsing history across other sites. You can clear cookies from your mobile browser at any time, though doing so will log you out of your current session.

SSL Encryption

Every account page, including bKash and Nagad deposit screens, runs over SSL. Your payment references are encrypted in transit and never exposed in plain text.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your language and wallet preference. We do not drop third-party ad-tracking cookies.

Data Retention

We keep account records while your account is open and for a period after closure for fraud and audit obligations. After that window closes, personal data is deleted or anonymised.

Your Access Rights

You can request a copy of your stored data, ask us to correct inaccuracies, or request deletion. We verify identity before acting on any request to protect your account.

What We Collect and Why We Use It

bdaeej Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details, and account credentials when you register. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and wallet number to match payments to your account — we do not store your full mobile banking PIN or password.

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We may also collect device identifiers, browser type, and session data to detect unusual login attempts and keep your account safe. This data stays on our systems only as long as your account is active or as long as we are required to retain it for
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fraud prevention and audit purposes. We do not sell, rent, or trade your personal data to marketing companies. Where we share data with payment processors like bKash, Nagad, or Rocket, it is limited to what those processors need to complete your transaction. If you are accessing
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from Bangladesh, availability of this service depends on your local law and the eligible regions we operate in at the time of your visit. We update this policy when our data practices change, and we will notify you via your registered contact before any material change
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takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to see what data we hold on you, correct something, or ask us to delete your account, reach us through the channels below. We aim to respond to data requests within a reasonable period. Have your registered mobile number or account email ready so we can verify your identity before we action any request.

Common Questions About Your Privacy on bdaeej

These are the questions we hear most often about how we handle account data, payment records, and your rights under this policy. If your question is not covered here, reach us via live chat or email.

We collect your name, email address, registered mobile number, and the payment method you use — such as your bKash or Nagad wallet reference. We do not collect your mobile banking passwords.

We share only the minimum transaction data needed with bKash, Nagad, or Rocket to confirm your deposit or withdrawal. We do not pass your payment details to advertisers or unrelated third parties.

Contact us via live chat or email with your registered mobile number or account email. We will verify your identity first, then provide your data within a reasonable timeframe.

Yes. Send a deletion request through our support channels. We will close the account and remove personal data once any mandatory retention period for fraud prevention and audit purposes has passed.

We use session and functional cookies only — no cross-site ad tracking. You can clear or block cookies in your mobile browser settings, but this will end your active login session.

This policy covers your data regardless of where you access from. However, access to the platform itself depends on your local law and eligible regions. Check current eligibility before using the service.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bdaeej Handles Your Personal Data

Security, Cookies, Retention and Your Rights

SSL Encryption

Cookie Use

Data Retention

Your Access Rights

How to Contact Us About Your Data

Common Questions About Your Privacy on bdaeej

01 What personal data does bdaeej collect when I open an account?

02 Does bdaeej share my bKash or Nagad payment details with anyone?

03 How do I request a copy of the data bdaeej holds about me?

04 Can I ask bdaeej to delete my account and personal data?

05 What cookies does bdaeej use and can I turn them off?

06 Does this privacy policy apply if I access bdaeej from Bangladesh?

Privacy Policy

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